1 billion conferences and counting: Otter takes on enterprise assembly automation with OtterPilot AI


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Conferences are sometimes the bane of enterprise staff’ existence, however what if it didn’t must be that method?

That’s the audacious aim that Sam Liang, co-founder and CEO of AI startup Otter AI has set for his firm. Otter is an AI-powered voice transcription service that in recent times has added a collection of capabilities designed to assist enhance conferences, together with integration with widespread collaboration instruments comparable to Zoom and Microsoft Outlook.

Liang permits his Tesla to drive him to the workplace on daily basis with its autopilot characteristic — and he needs to convey the identical sort of autonomous functionality to Otter to assist reduce a few of the time consumed by fashionable conferences.

To that finish, Otter at the moment introduced its OtterPilot performance. This may have the ability to mechanically be a part of conferences, take notes that embrace all slides, then present an correct abstract. OtterPilot extends Otter’s AI assistant capabilities launched in 2022.

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“I spend actually 60 to 80% of my time in conferences, and I’d prefer to have AI make my conferences work higher, in order that it could possibly cut back my stress,” Liang informed VentureBeat. “This is the reason we’re releasing OtterPilot to mechanically drive conferences. And, that is just the start. We live in a really thrilling period with AI breakthroughs.”

Classes discovered from 1 billion conferences

The marketplace for AI-powered voice transcription and assembly companies is more and more aggressive. 

Earlier this month, Microsoft introduced that it was integrating OpenAI powered capabilities into Microsoft Groups Premium, together with mechanically generated assembly notes. Cisco and Google have additionally actively rolled out AI options to assist enterprise customers automate extra assembly actions.

The general marketplace for assembly companies and voice transcriptions has grown considerably, thanks partly to the pandemic. That demand has helped Otter declare a big milestone — 1 billion transcribed conferences. 

Because of this, mentioned Liang, “We have now an enormous quantity of meaty information.”

He emphasised that each one the assembly minutes up to now transcribed assist to tell and practice Otter’s AI voice-to-text transcription mannequin in order that it could possibly develop into more and more correct. He famous that the main focus for Otter is on conversational information, which allows each transcription in addition to assembly summaries now with OtterPilot.

At present Otter generates a gathering abstract for your entire assembly, however within the close to future Liang mentioned it should additionally generate a abstract for every speaker. As such, if a person missed a gathering, they’ll drill down for a abstract of what a particular speaker needed to say.

The longer term Otter: Sentiment evaluation and ChatGPT-type companies?

The massive quantity of conferences that Otter has transcribed may even allow the corporate to supply much more capabilities sooner or later.

Liang defined that Otter has constructed its personal AI fashions, optimized for conversational information in conferences. Moreover, Otter is constructing its personal reinforcement studying system to assist evolve its present mannequin’s accuracy and allow new companies, probably together with sentiment evaluation and even a ChatGPT-type of chatbot for looking and getting solutions on assembly information.

With OtterPilot, audio and offered slides are captured mechanically. Sooner or later, video is likely to be built-in as properly, mentioned Liang. This AI performance might assist learn an individual’s physique language and facial expressions to higher seize and perceive what truly occurred in a gathering.

“What’s distinctive in regards to the assembly house is that folks discuss to one another and there’s a lot of interplay,” mentioned Liang. “We need to learn the way folks reply to one another.”

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